Welcome to Tribhuvan Family Store. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our website, you agree to these terms. Please read them carefully.
1. Corporate InformationThis website is operated by Tribhuvan Family Store.Address: 638/4 Opp Shivaji Nagar Police Station, Khandsa Road, Gurgaon, Haryana, 122001Contact Number: +91 9958381160 Email Address: info@tribhuvanstore.com
2. Products and ServicesWe specialize in retail apparel for men, women, and children.We try to display product colours accurately.Actual colours may vary depending on your monitor screen.All products are subject to stock availability.We reserve the right to limit sales quantities.We can discontinue any product at any time.
3. Pricing and PaymentsWe offer flexible payment options to ensure a smooth shopping experience.Prices are listed in Indian Rupees (INR).Prices include applicable taxes unless specified otherwise.We accept credit/debit cards, UPI, and net banking for online orders.Cash on Delivery (COD) is available for eligible pin codes.We reserve the right to change prices without notice.
4. Shipping and DeliveryWe aim to deliver your apparel orders safely and efficiently.Free shipping is provided on all prepaid online orders.Shipping fees may apply to Cash on Delivery (COD) orders.Delivery timelines vary based on your shipping location.We are not liable for shipping delays caused by third-party carriers.Risk of loss passes to you upon delivery.
5. Exchanges and ReturnsYour satisfaction with our family clothing range is our priority.We offer a strict 7-day exchange window from the date of delivery.Items must be unwashed, unworn, and have all original tags attached.To request an exchange, contact us at info@tribhuvanstore.com or +91 9958381160.Innerwear and clearance items are non-returnable for hygiene reasons.
6. User Conduct and Account SecurityYou are responsible for maintaining your account safety.You must provide accurate information during registration.You must keep your account password confidential.You may not use our products for illegal purposes.We reserve the right to terminate accounts violating these terms.
7. Intellectual PropertyAll content on this website belongs to Tribhuvan Family Store.This includes text, graphics, logos, images, and software.You may not copy or reuse content without written permission.
8. Limitation of LiabilityTribhuvan Family Store provides this website on an “as-is” basis.We do not guarantee uninterrupted or error-free service.We are not liable for any indirect damages from website use.
9. Governing LawThese terms are governed by the laws of India.Any disputes will be handled exclusively in Gurgaon courts.
10. Changes to TermsWe reserve the right to update these terms at any time.Changes take effect immediately upon posting to the website.Continued use of the site implies acceptance of new terms.