(“we,” “our,” or “us”), operating from Gurgaon, Haryana, we value your trust and are fully committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register an account, or make a purchase from our men’s, women’s, and kids’ wear collections.1. Information We CollectWe gather specific personal details to process your clothing orders, manage store accounts, and enhance your digital shopping experience.Personal Identity Data: Name, gender, age, and date of birth.Contact Information: Email address, delivery address, billing address, and phone number.Sizing & Preference Data: Clothing sizes, style preferences, and shopping wishlists.Financial Data: Payment details collected via encrypted, third-party payment gateways.Technical & Usage Data: IP address, browser type, device information, and website interaction data.2. How We Use Your DataWe utilize your personal data exclusively to run our online showroom efficiently, securely, and in accordance with Indian data protection regulations.Order Fulfillment: Processing transactions, validating sizing, and managing shipping for your orders.Customer Support: Facilitating item exchanges, managing return requests, and answering inquiries.Personalized Experience: Curating clothing recommendations tailored to your family’s
profile.Marketing Communications: Sending updates on seasonal sales, festival collections, new drops, and newsletter perks.Security & Fraud Prevention: Monitoring site traffic to detect and mitigate fraudulent activities.3. Data Sharing with Third PartiesWe do not sell your personal information. We share your data strictly with trusted service providers to complete necessary operations.Logistics Partners: Couriers and shipping carriers responsible for delivering your clothing orders to your doorstep.Payment Processors: Fully certified billing vendors managing secure credit card, debit card, UPI, and net banking
transactions.Marketing Services: Digital platforms handling automated promotional emails, SMS updates, and targeted advertisements.Legal Compliance: Regulators, law enforcement, or courts when required by applicable laws in India.4. Special Notice Regarding Kids’ Apparel & Children’s PrivacyOur website showcases apparel options for children, but purchases must be made exclusively by adults.Age Restrictions: We do not intentionally target or collect data from children under the age of 18 without parental consent.Parental Intervention: If a parent discovers a child has provided unauthorized data, notify us immediately.Data Erasure: We will instantly purge unauthorized information from our active databases.5. Cookies and Tracking ToolsWe use tracking mechanisms to monitor website performance and preserve items added to your virtual shopping cart.Session Cookies: Temporary indicators that expire the moment you close your web browser.Persistent Cookies: Fixed indicators used to remember your preferred layout settings across repeat visits.Cookie Control: You can easily restrict cookies inside your native web browser settings.6. Your Legal Data RightsIn alignment with applicable data laws in India, you hold specific rights regarding your personal information.Right to Access: You can demand structural copies of all personal data saved in our files.Right to Correction: You can modify inaccurate profiles or add missing details directly via your account page.Right to Erasure: You can request the permanent removal of your account and related customer history.Right to Opt-Out: You can withdraw promotional consent at any moment by clicking the “Unsubscribe” footer link or replying to opt-out of messages.7. Data Security and RetentionTechnical Guards: We deploy secure socket layers (SSL), file encryption, and restricted firewalls to keep your shopping data safe.Retention Boundaries: We retain customer information only as long as your store account is active or as required by financial auditing laws.8. Changes to This Privacy PolicyWe reserve the right to modify this policy periodically to reflect operational updates or legal changes. We will notify you of significant changes by publishing the updated date at the top of this statement.9. Contact Our Team & Grievance RedressalFor questions concerning this statement, or to exercise your individual data access rights, please contact our designated representative:Store Name: Tribhuvan Family Store Location: Gurgaon, Haryana
Email- info@tribhuvanstore.com
Mailing Address: 638/4 Opp Shivaji Nagar Police Station, Khandsa Road, Gurgaon-122001
